Providing all your Call Centre requirements
Welcome to Pressplay Call Centre
The Pressplay Group has been working in fulfilment for over 15 years with a team that combines years of industry experience and expertise, enabling the delivery of a one-stop solution that allows clients to focus on what they do best. From the most basic of briefs, we can make it happen, today.
We strive for the highest standards throughout every aspect of the fulfilment process - from call centre operations to the delivery at the customer’s door. Performance and quality of service are continually analysed to ensure that a client’s brand is in safe hands, whilst delivering value for money.
Our clients have and do operate in all kinds of fields, with a significant number of specialists in DRTV, ‘Off the Page’ advertising, the music industry, DVD, health and beauty, and many more. We support the most popular order taking methods; via telephone order lines, over the web and by coupon. UK call centre operatives engage in both inbound order taking and specially trained agents carry out outbound activity delivering results from targeted leads, as well as cold calling where required. We also run a highly professional Virtual Receptionist service, for those times when you can't answer your sales line yourself.
- Safe & Secure Storage
- Pick & Bulk facilities
- Custom storage solutions
- Inventory Control
- Webdesign & hosting
- Managed site servicing
- SEO & online marketing
- Marketplace pollenation
- Picking & packing
- Custom packaging options
- Distributing to UK, Europe & ROW
- Track & trace
- Network of sales agents
- Jobbers & dealers for surplus stock
- Trade suppliers
- Distribution
t:08000 512121 | f:01271 336337 | e:info@pressplaycalls.com